Return Policy

You can return any resell-able products to us within 14 days of purchase for a full refund (excluding delivery charges). Only full boxes of the same tiles will be refunded, or individual tiles with an RRP of £10+ each.

You must return the products to our Paramount Distributors Warehouse along with a receipt as proof of purchase and a refund will be made via the original method of payment.

Paramount Distributors Ltd reserve the right not to refund if the products are deemed as not being in a resell-able condition, if there is no proof of purchase, or if the products are returned after the 14-day period. We aim to process all refunds within 10 working days.